Laden...
In het kort
Samenvatting
With compassion, clarity, and conviction (and a dash of comedy for good measure) Scott Warrick distils conflict resolution to just three simple moves: Empathic Listening, Parroting, and Rewards (EPR). Because no one can use their EPR skills unless they can control themselves, he also shows you how to become an Emotionally Intelligent communicator.
In het kort
With compassion, clarity, and conviction (and a dash of comedy for good measure) Scott Warrick distils conflict resolution to just three simple moves: Empathic Listening, Parroting, and Rewards (EPR)....
Specificaties
Auteur
Scott Warrick
Uitgever
Van Ditmar Boekenimport B.V.
Taal
Engels
Aantal pagina's
226
Ondertitel
Resolving Conflict in the Real World
Formaat
Paperback
Publicatiedatum
30 augustus 2019
ISBN
9781586446291
Wij helpen je graag!
Kom je er niet direct uit? Wij helpen je graag met al jouw vragen.
Misschien vind je deze boeken ook leuk...
Leuk om te lezen naast "Solve Employee Problems Before They Start"
